Delivery
We are committed to deliver the parts ordered as quickly as possible. In order to meet these deadlines the customer must ensure that he/she has provided accurate and complete information and complete information concerning the delivery address. A mobile phone number or e-mail address are essential for delivery.
If you have any special requests concerning the delivery of your parcel, please contact us by email: clementine.giaconia@gmail.com
International deliveries are handled by DHL Express, La Poste Colissimo or Mondial Relay for France and Europe. Each parcel is delivered by hand against a signature.
For France, each parcel delivered is insured against loss or damage. Delivery times vary according to the availability of the products ordered and the place of delivery. Packages are dispatched the week following the order. The day after a collection goes online, this lead time may be extended by up to 10 days.
Delivery times are indicative and in working days.
- In France, Monaco, Andorra
48h : for shipments within France
- Overseas Zone 1 (Guadeloupe, La Réunion, Saint-Barthélemy, Saint-Martin, French Guiana, Mayotte, Martinique, Saint-Pierre-et-Miquelon)
D+5 to Overseas zone, excluding Mayotte
- In Europe Zone 1 (Germany, Belgium, Luxembourg, Netherlands )
D+3 for near Europe and D+3 to D+8 for farther destinations
- In Europe Zone 2 (Austria, Italy, Portugal (18 out of 20 regions), Spain (49 out of 52 provinces), United Kingdom, Ireland)
D+3 for nearby Europe and D+3 to D+8 for more distant destinations
- In Europe Zone 3 (Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Switzerland)D+3 for near Europe and D+3 to D+8 for farther destinations
- In Europe Zone 4 (Bulgaria, Croatia, Cyprus, Finland, Greece, Malta, Romania, Iceland, Norway, Portugal (2 out of 20 regions), Spain (3 out of 52 provinces).
D+3 for near Europe and D+3 to D+8 for farther destinations.
- In World Zone 5 (Canada, Mexico, United States, South Korea, Japan, Hong Kong Chinese A.R., Singapore, Australia, Taiwan)
D+3 to D+8 for more distant destinations.
We are not responsible for customs duties or taxes on international shipments, nor for delays associated with the shipping process.